The banking and finance industry place immense effort on being resilient. From retail banking and its customer facing staff to investment banks that need to ensure front office investments are protected and safeguard back office settlements. Add into this their responsibility to ensure compliance, as well as managing global data feeds means there are many facets to an IT department’s responsibility.
They need to ensure protection is in place to keep IT systems up and running as well as ensuring departmental confidentiality is maintained. OmniWatch gives them added comfort knowing they will be alerted to any changes to their IT that may effect delivering key technology to their users.
Equally important is the ability to use accurate trend data to help support server room development as their IT business evolves and to investigate, under audit conditions events that cause alerts means OmniWatch is a valuable tool in their armoury.
See for yourself why they value OmniWatch by having a truly non-obligatory free trial – simply contact us and we will do the rest.
"We needed a computer room monitoring application to monitor many different parameters of our computer room plus the ability to monitor via a web GUI. Crucially we needed a 24hr monitoring service that would provide alerting via email and SMS but always felt relying on technology to contact us was flawed. It's fair to say it's unlikely but what would we do if our emails were blocked or our mobiles were out of signal or battery at the very same time we had an alarm. The added layer of a phone call from Spook's 24/7 UK based call centre if all else fails is excellent."
"We have been monitoring our server room environment for a number of years using Spook. During this time they have continually developed useful additional functionality and now we use their secure web based service OmniWatch. Our IT team need to be made aware of any changes to the operating environment of the computer room 24/7. However, equally important is that when our auditors visit, they can create ‘on-demand’ reports to view trend data and audit any alarms over different time periods. Having evidence based data at hand and being able to convert this to meaningful reports is especially useful. Spook are a very good company to deal with and provide a service which consistently exceeds our SLA and is far better than I would expect to receive from a larger organisation."
The Bank of East Asia Limited is the largest independent local bank and the third largest bank in Hong Kong.
Nordea is the largest financial services group in the Nordic region and one of the biggest banks in Europe.
Standard Life Aberdeen plc is a leading global investment company with operations in 50 locations worldwide and employ around 9,000 people. They manage, administer and advise on £670 billion of assets worldwide.
An Award winning investment business and is part of the Handelsbanken Group, one of Sweden's leading banks.
National Bank of Egypt (UK) Limited is a wholly owned subsidiary of the National Bank of Egypt, the largest and oldest bank in Egypt, with total assets of US $40bn.
A leading Asset Management business focused on long-term income and growth with over £6.1 billion under management.