We have a strong and loyal Insurance Industry customer base from Lloyd’s of London members to traditional high street insurance firms. Maybe it's because of the industry they work in, whereby being risk averse is a prerequisite; or maybe it's because they operate in a truly 24/7 marketplace whereby online quotes and price comparison websites are king but customer loyalty is low with people wanting the best possible deal at short notice. Either-way perhaps this is why we have more insurance-based customers than any other industry sector.
It is clear that technical innovations in the insurance industry are set to continue with emerging technologies and innovations like apps and the emergence of 'black box insurance' beginning to transform the insurance landscape. New ways to measure, control, engage with customers, reduce cost, improve efficiency, and expand insurability is increasing the dependence on IT departments. As a consequence they are under immense pressure to ensure 24/7 market availability.
See for yourself why Insurance companies realise the importance of maximising their uptime with OmniWatch by having a truly non-obligatory free trial – simply contact us and we will do the rest.
"As a long standing Spook customer, the new OmniWatch service is very exciting development, since it will enable changes to be made even quicker, easier and from anywhere in the world. Spook further improves their monitoring proposition by being web based and access is available on any platform, PC, Tablet or Smart Phone.
With our recent move to a new data centre in Burnley, OmniWatch can now monitor even more vital facilities and environmental controls. With Spook OmniWatch the Endsleigh IT and Facilities teams can concentrate on running and supporting the business and not worry about our critical IT Data Centres which are monitored 24/7 365."
"We have been a Spook customer for many years and have covered multiple sites in the UK. We have used the fully managed service in anger on a few occasions where air conditioning failures and water ingress would have otherwise caused major damage to equipment in various server and communications rooms. OmniWatch removes the need for us to remember to check emails. The escalation to a UK based call centre and their direct contact saves vital time to resolve issues.
Spook's OmniWatch Service makes checking the monitoring these sites much easier and as it's also accessible via mobile devices, this can be done anywhere. The on-demand report function can be accessed easily and makes post-problem analysis simple."
Endsleigh Insurance is the only insurance provider recommended by the National Union of Students.
Generali Group is the largest insurance company in Italy and third largest in the world.
Sompo Canopius is one of the top 10 insurers in the Llyod's insurance market.
Chaucer Holdings is a specialist insurance underwriter at Lloyd's of London and is ranked amongst the top 25 property and casualty insurers in the world.
Friends Provident International has over 35 years of international experience and is part of Aviva Group whose heritage dates back over 300 years.
Premium Choice is the industry's leading independent insurance broker and insurance specialist.
Zenith Marque are part of the Markerstudy Group of Companies, an award-winning organisation and is listed in "The Sunday Times Best 100 Companies to Work For".