We have a proud heritage when it comes to providing services to local authorities. Our very first clients back in 2003 were East Riding of Yorkshire Council, Stoke-on-Trent City Council and St Albans City and District Council. They remain valued customers to this day, some 14 years later and we have attracted many more authorities with long-lasting relationships over the years.
As with all local government IT departments, the dynamics of providing 24 hour IT continues to evolve and the complexities of ensuring service is maintained to users has never been so great. That's why the majority of our customers have increased their monitoring requirement over the years, usually starting with the general IT environment but adding to this to include additional 3rd party systems like air con units, UPS systems and generators. Many are early adopters of intelligent power strip technology and value being able to monitor power usage at rack level.
Our local authority customers like the fact that we are specialists in monitoring providing them a multivendor solution in a centrally managed service. See for yourself how OmniWatch can support multi-vendor monitoring with a truly non-obligatory free trial - simply contact us and we will do the rest.
"We have been with Spook since 2003 and use their fully managed service. The 24hr monitoring is excellent and very cost effective. The hardware and software meets all our expectations and more. The clear and simple format provides easy use. They are specialist in their field, and their service is the most advanced, in terms of monitoring and reporting. We are confident that we have invested in a service that provides us with valuable advanced warning of adverse events likely to impact our ICT infrastructure."
"Spook alerted us to a water related issue in the early hours of Sunday morning. We were able to investigate matters and found that there was water ingress from another part of the building but this was picked up on the Spook installation of our IT room. We were able to deal with the source of the alert and to ensure our IT infrastructure was sound. We are pleased Spook Support contacted us so we could deal with this over the weekend rather than waiting to face the issue during the working week, their service is invaluable."
The East Riding is divided into 26 wards, each of which is represented by one or more councillors. East Riding of Yorkshire Council covers approximately 930 square miles, making it one of the largest unitary authorities in the country.
Unitary authority based in the Staffordshire city of Stoke-on-Trent. Stoke-on-Trent is composed of six towns: Burslem; Longton; Hanley; Fenton; Tunstall; Stoke.
Local authority for the St Albans and Harpenden District of Hertfordshire with responsibilities for planning and building control, housing, environment and waste, car parking, parks and green spaces, leisure and sport facilities, museums, licensing and other areas.
The Borough of Swindon is a local government authority in South West England. It is centred on the town of Swindon and forms part of the ceremonial county of Wiltshire. It was formed in 1974 as the Thamesdown district of Wiltshire, from former areas of the municipal borough of Swindon and Highworth Rural District.
Bournemouth Borough Council is the local authority of Bournemouth in Dorset, England. The council is now a unitary authority, although between 1974 and 1997 it was an administrative district council with Dorset. Previously most of the borough was part of Hampshire.
Bedford Borough Council are a local authority, covering Bedford, Kempston and 45 surrounding parishes.
Sheffield City Council is the city council for the metropolitan borough of Sheffield in South Yorkshire, England. It consists of 84 councillors, elected to represent 28 wards, each with three councillors.