The media and leisure world is varied and our customers range from TV licensing, brewers, book publishers to cinema. Likewise they have varied IT infrastructures ranging from legacy server rooms to new-build 'lights out' data centres. They typically have a multitude of different types of equipment monitoring key IT and Facilities operations often with industry specialist equipment, which is hard to replace or find at short notice.
Their raison d'être is customers spending disposable income for pleasure and therefore they need to ensure their products and services are available on-demand at the point of purchase and take care to maintain transactions can be processed 24/7. Maximising their business uptime is critical and as a consequence business continuity is important to them as a layer of protection but even so, the emphasis on disaster avoidance is an equally serious requirement.
They particularly value OmniWatch's 3-tier alarm escalation process whereby we guarantee to contact them by phone in the unlikely event emails and SMS messages can't get through.
See for yourself how our customers benefit from the best disaster avoidance tool in their armoury with a truly non-obligatory free trial of OmniWatch - simply Contact Us and we will do the rest.
"We have used Spook to monitor our IT environment for a number of years. During that time we have changed the landscape of our server rooms and centralised to our Piccadilly data centre in London. Spook have worked with us during this time and have continually developed their service over the years. OmniWatch a secure web based monitoring solution meaning we can monitor the London based facility from our Birmingham location easily. The server room is 'lights out' so knowing the area is monitored 24/7 is extremely important."
"The Liberation Group is the market leading pub and drinks business across the Channel Islands. We have two server rooms in separate parts of Jersey and have used Spook to monitor these for many years. With OmniWatch we can check the operating environment of both locations in an easy to use real-time dashboard. As the rooms are located away from the IT department, we rest assured knowing we will be contacted for any key changes that may impact the uptime of our business 24/7 giving us valuable early warnings before they become problems."
'TV Licensing' is a trade mark of the BBC and is used under licence by companies contracted by the BBC to administer the collection of the television licence fee and enforcement of the television licensing system.
AB Hotels is a collection of three family-owned unique hotels with outstanding facilities in London and the South East of England.
Greene King is the UK's largest pub retailer and brewer. It is based in Bury St Edmunds, Suffolk, England. The company owns pubs, restaurants and hotels. It is listed on the London Stock Exchange and is a constituent of the FTSE 250 Index.
The Liberation Group is the market leading pub, restaurant and drinks business across the Channel Islands.
Waterstones is a British book retailer and is the last remaining chain of the specialist bookshops on the highstreet.
Odeon is a cinema brand name operating in the United Kingdom and Ireland, which along with UCI Cinemas is part of the American Multi Cinema Theaters.
Harper Collins Publishers is one of the world's largest publishing companies and is one of the "Big Five" English-language publishing companies in the world.